Last Updated: June 2026
Sirpam Labs (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or interact with our services.
Information We Collect
We may collect the following information:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Order details
- Communications with us
- Technical information such as IP address, browser type, and device information
We do not store your complete payment card details. Payments are processed securely through third-party payment providers such as Razorpay.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate order updates
- Improve our website and services
- Prevent fraud and abuse
- Comply with legal obligations
Analytics and Tracking
We may use tools such as Google Analytics or similar services to understand website traffic and improve user experience. These tools may collect anonymous usage information.
Shipping and Fulfillment
We may share necessary customer information with shipping and logistics providers, including Shiprocket or courier partners, solely for order fulfillment and delivery.
Data Security
We take reasonable measures to protect customer information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is completely secure.
Data Retention
We retain customer information only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.
Third-Party Services
Our website may use third-party services including:
- Razorpay
- Shipping partners
- Website hosting providers
- Analytics providers
These services have their own privacy policies and practices.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us.
Children’s Privacy
Our services are not intended for children under 18 years of age.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will become effective when posted on this page.
Contact Us
For privacy-related inquiries, contact:
Email: [support@sirpamlabs.com]
Location: Chennai, Tamil Nadu, India